Money Advice Direct
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The term 'mis sold payment protection' means that the PPI protection policy fee that was charged on top of the borrowings was not known to you at the outset or was misrepresented.
Either way, if a PPI is missold then the PPI seller are bound to return your money back and provide compensation
FOS (Financial Ombudsman Service) to aid PPI insurance claims
Your next step to reclaim bank charges is to contact the FOS (Financial Ombudsman Service) explaining them the whole situation and asking them to persue a complaint.
The FOS take complains very seriously and evaluate them in light of the documents that you have provided them as proof to justify your claim. They contact the bank or financial institution to get your PPI insurance claims evaluated.
Some customers who have been missold PPI insurance appoint a PPI claims solicitors or PPI insurance claim specialist. These professionals know the loop holes of the process and can anticipate all routes that the financial institutions can take to avoid admitting a wrongdoing.
When appointing a PPI claims specialists you need to keep one thing in mind. There are different modes by which they claim their fees:
If you’re not sure what do to next – get in touch with us. We should be able to sort out which company is involved and pursue then for compensation.