Money Advice Direct
FREEPHONE 0800 074 6918
Welcome to the PPI reclaim information centre. Money Advice Direct work alongside highly skilled claims management advisors with the sole aim to win compensation for members of the public who have been missold PPI.
The chances are that if you have taken out a loan, credit card, car finance or mortgage you may have also taken out a PPI policy.
Payment Protection Insurance is an insurance product that is designed to cover a debt that is currently outstanding in the event a borrower cannot pay.
Payment Protection Insurance is also known as:
A customer who purchases a PPI policy may initiate a claim for mis-sold PPI by complaining to the bank, lender or broker who sold the policy.
In the past few years PPI or Payment Protection Insurance has been widely mis-sold, with this mis-selling being carried out by not only the banks or providers but also by third party brokers.
The sale of such policies was typically encouraged by large commissions, as the insurance would commonly make the bank/provider more money than the interest on the original loan such that many mainstream personal loan providers may make no profit on the loans themselves; all or almost all profit is derived from PPI commission and profit shares.
Payment protection insurance (sometimes called “loan protection” or abbreviated as “PPI”) covers your loan or debt repayments in the event of certain problems – for example, if you are unable to work because of illness, or if you are made redundant.
How these PPI / insurance policies actually work – and the range of benefits they offer – can vary significantly from policy to policy.
Payment protection policies are often sold as part of the deal when consumers take out a loan, mortgage or credit card.
But it is also possible to buy a “stand-alone” payment protection policy from an insurance company – which has no direct involvement with the loan, mortgage or credit card covered by the policy.
If your complaint involves a policy that you think may have been “mis-sold” – or involves a dispute about the refund of premiums – then you should normally get in touch first with the person who sold you the policy (for example, at the bank or building society where you took out the loan, mortgage or credit card that the policy covered).
If your complaint involves a claim you have made that has been turned down, then this will usually be the responsibility of the insurance company whose name and details are set out in your insurance policy.
Simply complete the form below and let us recover the money that is rightfully yours.
If you’re not sure what do to next – get in touch with us. We should be able to sort out which company is involved and pursue then for compensation.