Money Advice Direct
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There are two different types of debt management plans:
Helping customers to run their finances smoothly in a complicated world is core business for banks, and this applies in bad as well as good times. When people experience an unexpected change in their circumstances, this can upset their financial plans and make it difficult to pay back money they have borrowed. In this situation, it is important that banks work with customers and their money advisers to help customers through their difficulties.
Our team follow the guideline of the 'common financial statement' to standardise the way our advisers and the creditors communicate with each other about repayment offers.
The essence of this was that where a money adviser sent a bank (on behalf of a customer) a financial statement form, the bank would accept this without further questions where certain areas of expenditure fall between bandings agreed between banks and advisers.